Snagajob is a suite of products that connect those looking for hourly wage jobs with employers. With over 70 million registered job seekers, Snagajob’s primary B2C product line aims to help workers effortlessly find jobs and employers quickly find workers.
Partner with Product Owner and Lead Developer to research, design, prototype and test a better job search and application web experience. Lead interaction design for the launch of a full-scale, native iOS application to offer job seekers a true mobile channel to find employment.
Measurably improve the mobile web application conversion rate; increase application start in the desktop experience; launch the native iOS app in the Apple App Store; and increase the profitability of job postings and advertising revenue.
Sr. Interaction Designer, B2C Product Team
Product owner, scrum master, visual designer, developers, dev ops, marketers, SEO analyst, B2B interaction designers
Skills & Technology
The core product line for Snagajob included the web and mobile channels where millions of job seekers searched for and applied to jobs monthly. Optimizing the process of finding the right job for the right person while driving revenue for the company was a delicate balancing act that required thorough research, constant experimentation, and rigorous idea validation.
The B2C product line for Snagajob experienced significant and measurable improvement by using an iterative, lean ``Think, Make, Check`` UX lifecycle.
Search Optimization Application Start
Mobile Application Conversion
Search was optimized in the responsive web site by focusing on the primary search use case (zip/location) and surfacing more relevant search results to the job seeker through promoted jobs and faceted navigation. These ideas, and a number of other design experiments to optimize search, were proven with statistical significance to improve application start by 15%. Mobile application conversion got a lift of over 10% by validating a “fast apply” one-touch pattern. Lastly the iOS native mobile app was launched on schedule utilizing the measurable improvement of “one search” and “fast apply”. All experimentation either did not negatively impact advertising revenue or did improve job posting profitability by increasing application conversion rates.
Mobile Fast Apply
Samples show design research, ideation, iteration, and validation.