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Hello, my name is
Eric

I’m a proven experience design team leader who has worked across a broad scope of industries, ranging from Fortune 500 companies to startups to government organizations. I’ve consistently helped deliver effective solutions that solve customer needs while meeting client and business goals. I have a proven track record of success in customer experience, user experience, interaction design and front-end development.

Ok enough with tooting my own horn. I enjoy mentoring team members but also learning from others. I thrive when helping to build team effectiveness and collaboration to tackle difficult challenges. Most recently, my roles have involved nurturing organizational support for creating delightful experiences.

During my career, I’ve helped grow the design literacy and fluency of teams and organizations using lean and agile methodologies. I’m passionate about helping to foster a culture of experimentation at companies where learning is the driver to success.

View My Resume

Education & Certification

2015 – Current
Certified Scrum Master (CSM)

2009 – 2012
Project Management Professional (PMP)

1993 – 1997
Bachelor of Arts, Communication Design/Graphic Arts

Experience

9/2016 – Current
Principal User Experience Researcher | Evangelist

10/2015 – 8/2016
User Experience Lead

9/2013 – 8/2015
Manager, User Experience & Front-end Architect

2/2013 – 8/2013
Sr. Interaction Designer

7/2012 – 1/2013
Sr. Experience/UI Designer

1/2010 – 6/2012
Lead User Interface Designer

Select Clients

  • Microsoft Cloud + Enterprise
  • WorldView Solutions Inc.
  • Altria PMUSA
  • Snagajob
  • Verisk Health
  • State of Virginia
  • Cox Interactive Media

Contact

Postal Address
3711 164th St SW
Lynnwood, WA 98087
USA

Email
eric@ericux.design

Leadership

Team Lead90%

Coaching/Mentoring90%

Executive/Stakeholder Presentation80%

Client Relations80%

Agile/Lean Methodologies80%

Project Management70%

Business Development60%

Product Development50%

Research + Discovery

Qualitative Research90%

Information Architecture80%

Experience Mapping80%

Personas & Scenarios70%

Affinity Diagramming70%

Hypothesis Generation60%

Competitive/Comparative Analysis60%

Design + Development

Design Studio/Critique Facilitation90%

Sketching/Prototyping90%

UI/Responsive Design80%

HTML5/CSS80%

Mobile Design70%

Storyboarding70%

Front-end Optimization70%

Git & Version Control60%

JavaScript (jQuery, Angular)50%

Test + Measure

Usability Studies & Analysis90%

Accessibility Analysis80%

Quantitative Research70%

A/b/Multivariate Experimentation70%

Customer Loyalty (CE11, Net Promoter)70%

ROI Analysis60%

Metric & Analytics Analysis60%

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