20 years of experience leading the research and design of engaging digital products.
User
Experience Lead
Team Leader
Leader of user experience teams in e-commerce, consumer electronics, healthcare, government and technology industries. Grower and nurturer of UX teams from the ground up; guiding team member careers, capabilities and effectiveness. Builder of customer empathy through education and evangelism.
Experience Design & Research
Design and research practitioner with 20+ years of experience creating solutions and researching consumer-facing products. Diverse international experience including EU, LATAM, and APAC locales. Accelerator of innovation where discovery is the driver to success.
Successful Research-based Design
Through customer research and data informed design, I help deliver successful experiences.
Work Samples
What Others Say
What Others Say

Eric brought his broad and deep User Experience talent to our team, transforming our company's understanding and implementation of UX / UI. Eric's passion came through in everything he worked on, from full user experience implementation plans to detailed research and persona development for our new product Outdoor Access to ad hoc ideation for a variety of project teams. He left our team with a strong foundation in User Experience concepts, patterns, and best practices.
Jamie Christensen
President, Founder | WorldView Solutions Inc.
Eric and I worked closely together on a healthcare product that was in dire need of his extensive background in design and user experience. He proved to be an absolutely vital resource because he has keen insight into client relations and product development strategy. His attention to detail never disappoints and is difficult to duplicate. Eric is a very high performer in both tactical and strategic work associated with product design and development. He laid the groundwork for a more disciplined approach to user experience that had an affect across the entire organization. His depth and breadth of knowledge in product development, user experience, design, client relations, information architecture, and project management makes him a valuable asset in any organization fortunate enough to have him.