Builder of customer empathy through education and evangelism and accelerator of innovation where discovery is the driver to success. Grower and nurturer of diverse teams guiding careers, capabilities and effectiveness to helping build inclusive and equitable organizations.
Experience
Strategy & Insight
Leader
Team Leader
Strategy & Insight
Strategy, design and research leader with over 20 years of experience in creating solutions, researching consumer-facing products, and leading teams in consulting, e-commerce, consumer electronics, healthcare, government and technology industries. Diverse international experience including EU, LATAM, and APAC locales.
Successful Research-based Design
Through customer research and data informed design, I help deliver successful experiences.
Work Samples
What Others Say
What Others Say
Eric brought his broad and deep User Experience talent to our team, transforming our company's understanding and implementation of UX / UI. Eric's passion came through in everything he worked on, from full user experience implementation plans to detailed research and persona development for our new product Outdoor Access to ad hoc ideation for a variety of project teams. He left our team with a strong foundation in User Experience concepts, patterns, and best practices.
Jamie Christensen
President, Founder | WorldView Solutions Inc.
Eric and I worked closely together on a healthcare product that was in dire need of his extensive background in design and user experience. He proved to be an absolutely vital resource because he has keen insight into client relations and product development strategy. His attention to detail never disappoints and is difficult to duplicate. Eric is a very high performer in both tactical and strategic work associated with product design and development. He laid the groundwork for a more disciplined approach to user experience that had an affect across the entire organization. His depth and breadth of knowledge in product development, user experience, design, client relations, information architecture, and project management makes him a valuable asset in any organization fortunate enough to have him.