Experience Lead

20 years of experience leading the research and design of engaging digital products.

Team Leader

Leader of user experience teams in e-commerce, consumer electronics, healthcare, government and technology industries. Grower and nurturer of UX teams from the ground up; guiding team member careers, capabilities and effectiveness. Builder of customer empathy through education and evangelism.

Experience Design & Research

Design and research practitioner with 20+ years of experience creating solutions and researching consumer-facing products. Diverse international experience including EU, LATAM, and APAC locales. Accelerator of innovation where discovery is the driver to success.

Successful Research-based Design

Through customer research and data informed design, I help deliver successful experiences.

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